Terms Of Use

TERMS OF USE

Welcome to Last Mile Care Private Limited (“LMC”, “we”, “us”, or “our”). By accessing and using our website (https://lastmilecare.in/) and our healthcare services, including consultations, diagnostics, and wellness programs, you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, please refrain from using our services.

1. SCOPE OF SERVICES

LMC provides healthcare services, including in-person and teleconsultations, diagnostic screenings, and preventive care solutions. Our services are intended for informational and medical consultation purposes only and should not be used as a substitute for emergency medical care.

2. USER ELIGIBILITY

By using our services, you confirm that you are at least 18 years old or are using our services under the supervision of a legal guardian.

3. ACCOUNT REGISTRATION AND SECURITY

To access certain services, you may be required to create an account. You agree to provide accurate and complete information during registration and to maintain the security of your account credentials. You are solely responsible for all activities under your account.

4. USER RESPONSIBILITIES

By using LMC services, you agree not to:
– Misuse, interfere with, or disrupt our services
– Provide false or misleading information
– Engage in unlawful or fraudulent activities
– Violate any applicable laws, rules, or regulations

5. MEDICAL DISCLAIMER

The healthcare services provided by LMC, including teleconsultations and diagnostic screenings, are intended to assist in medical decision-making but do not replace a physical consultation with a healthcare professional. In case of a medical emergency, please seek immediate assistance from an emergency care provider.

6. PAYMENT AND REFUND POLICY

Certain services may require payment. Fees for consultations, diagnostics, and other medical services are subject to change at LMC’s discretion. Refunds will only be processed in cases where services were not provided due to system failures or technical errors, as per our refund policy.

7. DATA PRIVACY AND SECURITY

LMC is committed to protecting user data. All personal and health-related data collected is handled in accordance with our Privacy Policy. By using our services, you consent to our collection and processing of data as outlined in our Privacy Policy.

8. THIRD-PARTY SERVICES

Our platform may integrate with third-party services for payments, diagnostics, and insurance claims. We do not assume responsibility for the accuracy, reliability, or security of third-party platforms, and users should review their respective terms and conditions.

9. TERMINATION OF SERVICES

LMC reserves the right to terminate or suspend access to our services if a user violates these Terms of Use or engages in activities that compromise the integrity of our platform.

10. LIMITATION OF LIABILITY

LMC shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Users agree that LMC’s total liability shall not exceed the amount paid for availing our services.

11. MODIFICATIONS TO TERMS

LMC reserves the right to update or modify these Terms of Use at any time. Users will be notified of significant changes through our website. Continued use of our services constitutes acceptance of the updated terms.

12. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

13. CONTACT INFORMATION

 

For any queries or concerns related to these Terms of Use, please contact us:
[email protected]